Payment & Security
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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
Works really well, I tied long ropes to each handle, threw it over some high branches and trimmed my tree that way. My only complaint is that it would land upside down and obviously wouldn't cut that way. Would be great if half the teeth faced the opposite direction so it would cut on both sides.
I used this the other day and it is amazing. There is very little effort needed to saw through branches. We sawed branches up to 2" thick with minimal effort. The only problem was when we got to the end and the branch started to compress against the saw. This is typical of all chain saws. It can either be finished with a pruner or someone can hold the branch up while finishing the cut. I would recommend this as a simple and easy tool to use.
This saw is a must have for your truck, backpack or anything else you might find yourself in need to saw. I used it a week ago when a tree feel in the road blocking traffic. Went and got out of my truck and cut the fallen tree in half and pushed the two half's aside and went on my way. I can’t tell you how well this thing cuts. It’s sharp teeth cut really fast and efficient. You could easily cut down a mid size tree with this. Definitely a good buy.
I have another manual chainsaw, but this one is far better. The saw is nice and sharp, it fits neatly into the pouch, and the handles make it very easy to hold and operate without getting sore hands. My old one has "T" handles that are uncomfortable and tiring to hold. I am very happy with this purchase and look forward to lots of time using it.
This is exactly what I expected it to be, its nice and compact and cut alot better then I had anticipated. I cut through a torso sized log in just a min or two. I dont expect this to fell trees but for clearing out trails of broken branches and smaller logs or even to cut some firewood for camping, this is great to have on hand. This DOES require alittle manual labor so dont expect it to be like brushing your teeth. But it beats packing around a small gas chainsaw or axe.
This chain saw is great for a backpack and works well and has good handles. For my intended use it didn't work as I was trying to cut a high tree branch by toeing small ropes to handles but the cutting teeth were on the opposite side of the branch with no way of flipping over. It would be great if it had cutting teeth on both sides. Handles are well made and price is reasonable compared to making one yourself out of a normal chainsaw blade.