Payment & Security
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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
Perfect for my cat! Couldn’t recommend for daily if you have multiple/larger dogs as it’s small in size. Perfect for any time dog for travel! Overall I love the product (:
If you asked my cat, he’d give it one star. He likes to play in his water and make a complete mess!! If you ask me, I give it 5 stars because he can’t do that with this dish. He had no trouble figuring out how to drink out of it, but still can’t figure out how to swim in it. I love it!
Really liked the design and it's a great concept. We have two dogs and four cats. Unfortunately, the one cat that we needed this for figured out how to stomp on the floating lid and create a water geyser, defeating the purpose. If you don't have a cat like that, this product should work very well for you. :)
Works just as described!
Wanted a dish for my cat that would hold a lot of water. Have tried fountains and in all of about an hour our cats drains the water onto the floor.... needless to say we have a clean floor. Set this up for our cat tonight and walla....she drank from it and didn't empty it onto the floor... finally a product that works for her naughty and nice personality!!!
Cat loves it. No whisker fatigue. I can see the water level without having to bend down. The floating bit gets lower as he drinks. Easy to clean.It's all good.
This thing is great. My jerk of a cat can't splash water all over the floor anymore! It took her a couple days to get used to drinking from it, but now she has grudgingly accepted it. Holds a ton of water and prevents spills.
Actually works. I was a bit dubious that this would work and would make my dog stop gulping his water so fast he would throw up. But it works. My dog took some time to get used to the new bowl, but now he treats it like any other water bowl, but can't gulp so fast. I like that it stays full longer and that the floating plate gives me an idea of when the water needs to be refilled. Easy enough to clean and setting it up is intuitive. It's a bit big for my chihuahua but still at a fine height for him to use it.
My household contains four cats. They all have vastly different personalities and tastes. One thing that all agree on is the water should not be in a container. We have tried various other products combined with all the "tricks" to keep them from playing and throwing all the water all over the floor. This bowl is the only thing that has worked longer than an hour. With the way the bowl is made, it keeps enough available for them to drink without them have a water fight. It also doesn't take a master's to refill. And it seems to hold quite a bit of water. So far, this is the pinnacle of liquid dispersion. This is great that the product is sound.
Love this bowl! I have a jerk of a cat that insists on spilling his water I was cleaning up water at least 2 times a day! I’ve had this bowl for over a week and not one spill I evil laugh at how he’s so mad he can’t spill it no matter how hard he’s tried and he learned to drink from it very fast! It’s easy to take apart and clean and easy to fill.