Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
We love the retraclip!! It is the only one we buy for my son. I like that it's close and doesn't drag but he can pull it if he needs it. This brand has the best customer service and we love supporting small businesses. Highly recommend it!!
Love this product! Best thing invented. Makes it so much easier finding the pacifier at night! Jade loves it too!
This has been a lifesaver. My newborn loves spitting his pacifier out and they would alway disappear. Now he will never lose them again!!
Love these pacifier clips. They are so adorable. Love that they retract from short to long for different lengths. Definitely recommend them.
Best product ever I have been looking for something like this for so long you have no idea I have tried so many others but all have the same problem! This is our new favorite product. We love it no more dragging!! Thank you
My little one was a micro preemie and so she is small for her age. Most clips hang far too low on her and so until now we really didn't like using them, because that got just as dirty as if she dropped them. She's also teething and drooling a ton! So the cloth clips just end up as wet as her drool bib. These clips solved all of those problems! There is a definite "must-have".
Love it🥰❤ One piece came longer but with a help of a video I was able to adjusted to the same size . Just have to pull it back and move the clip to the middle very gently. LOVE IT❤
Good quality. Great colors. Clip is a bit difficult to open. Good length doesn't allow the pacifier to drag on ground much.