Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
Love the color but the size was smaller than I expected.
Wanted a pretty collar for puppy for spring and this one is adorable! Nice and wide so it shows up even under all her fur (she's a German Shepherd), pretty, nice buckles and collar is soft.
This collar fits my dog very well. It is well made and the materials seem of a higher quality than most of the collars that I’ve purchased in recent years. It is also a good value for the money.
The colors are beautiful and good quality fabric and clasp. Looks great on my pup too!
Nice and durable. Cute design
Super nice, and I love the color. My dog is kind of rough on her collars, but so far, so good! I really like all the components, and therefore more durable.
Very nice dog collar. Very thick & good quality. The color are bright the design is very cool!! Super fast shipping!! Will definitely buy from this seller again!!
I was looking for a new collar for my dog. finding the correct size has been difficult until I found this one. I liked that it did not have any branding on the collar and allowed for adjustments to achieve a perfect fit. Since she is a small dog the width is slightly bigger that I expected but is not bothersome to my dog. I would recommend to others.
Bought this for my great dane after he out grew his collar. Fits him nicely with plenty of room for growth. He has had it for a couple months now and there is slight discoloration but nothing too obvious. Every now and then i have to tighten it but it never gets to the point where it will slide over his head. Happy with my purchase and will buy again when he needs a new one