Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
Awesome leash! Very durable and long lasting.
This leash has been amazing!
I really like that they are made from a material that you can wipe clean. I also love the bright colors. I’m not sure how it would do with a chewer.
Great least, strong and easy to use clasp. I’m not sure if it is that sturdy.
This is super light weight but feels like it will be really strong a durable. The material will be great for my adventurous vizsla! We love the bright color.
I am so impressed with this leash! I wish I would have found it sooner. It feels like it will never wear out and is easy to clean. I may never have to buy another leash. The pink is vibrant. Now I only wish they would make a matching harness!
It's a very good leash. I wish it was wider.
My previous leash broke from my wild beast of a dog lol. This one has been a great replacement. I like the simplicity and sturdiness of it. I bought this one to work on her training and she is doing a great job using this leash. The clip is also smooth at opening and closing and doesn’t jam.
Unfortunately our dog pulls a lot and this leash works great for him. I love the padded handle and the clip seems sturdy. We bought this leash after another one (different brand) unclipped while walking our dog. We’ve been using this one multiple times a day since we got it and it hasn’t unclipped, even when he gets the zoomies on a walk. I love that it’s affordable and they donate to shelters! I definitely recommend it.
Our golden retriever puppy is a chewer!! We have loved this leash enough that I ordered the same leash again today. It is strong and is the perfect length for training him. We do tether him when we are fixing food or eating and he bites and chews on the leash. In spite of the leash being chewed, it holds strong enough we still walk him daily with it. We have purchased other leashes but this one has been our favorite & we continue to use it even though it looks a bit ratty. Now that his sharp baby teeth are falling out, hopefully the new leash will stay in a better condition.