Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
Love this mat for my dog's food and water bowls. I have gotten compliments and the "where did you buy that" question several times. Colorful spots are amazing!
Perfect for dry food. Super!
I absolutely love this mat! I don’t use it for animals, I use it for my crafts! The durability is exactly what I need because I use it for my resin projects. Once it dries on the mat, I’m able to pull the resin right off. Super easy to clean.
This is exactly what I needed. I have cats and dogs and I have to keep the cats' food up high so the dogs can't get to it. I was using a towel before I ordered this and the towel and food bowl full of food would slide right off and hit the floor which was a huge problem. Well this mat solved that problem! No more slipping and it looks great.
So I’m very happy with this purchase!
I ordered this mat to put under my cat's water and food bowls. It's great! Just the right size, nice quality. Even the color spots are pretty.. No more messing with - and wasting - trash bags! No more soggy food!
We got this for our dogs food and water bowl. We have a 25 lbs beagle with a medium sized food and water bowl. Both metal and they sit on a black metal “wire” pedestal type thing. He’s not a messy eater but when he drinks water it splashes quite a bit. Also when I put the bowl down it often splashes as it hits the pedestal. We have nice wood floors so I wanted to protect that area from damage. This mat was the perfect solution. Wipes clean easily with a paper towel and some water. So far it’s durable as expected but it’s not like we step on it or the dog chews it. Holds up as expected. Not an eye sore. You could use this on larger dog bowls but you might be close to the edge. Our bowls are roughly the size of a cereal bowl. This gives us maybe 4” on the sides for splash protection. I’d buy again and recommend it for sure.
My kitten is a VERY messy eater & always “digs” & “scratches” everywhere around her bowl so food scatters all over the floor. This mat is great! It didn’t smell funky when it arrived (yes, some stuff I bought has smelled awful), the bowl isn’t able to slide & knock over, & it is water resistant so it’s 100% easy to clean. It doesn’t roll up around the corners like some mats I had so food won’t get stuck underneath it. LOVE & highly highly recommended