Description
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
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Such a fun little toy! My dog is obsessed with the ball, and the treat containers help me teach him to be a slow eater and earn the food.
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Would give it 5 stars if it wasn’t for the squeaker ball that would fall out everytime my dog plays with it. Satisfied otherwise
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Seems like it’s my pup’s new favourite toy, great purchase
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My dog is a big fan of the squeaky ball, surprised the toy is still alive after the rough playtime.
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Loved this toy, it's so multifunctional which is fun for the dog. My dog loooves to play fetch with it, and goes crazy on the treats inside of it once he catches it.
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My Rottweiler loves to boomerang. The ball in the middle only lasted a few months, but the boomerang is still going strong.
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Our JRT mix loves this boomerang. We got him one before, and he has played with it and chewed on it until it is a nub. He was very excited to see that we bought him a new one. The only thing I will comment is that it is relatively easy for a super-chewer to chew bits off. That's a plus for our guy, who loves to tear things apart, but it may not be what you want to clean up on a regular basis!
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My dog had knee surgery due to a torn CCL and really was not able to walk or run for some time. He is a lab, so I thought maybe some swimming might help him out. I went through a number of toys; tri-bumber, frisbee, and several others. But, he really wouldn't take to any of them. I can't say why, but more than once he would go out to fetch and come back with a stick he found floating and absolutely refuse to go get the toy. More than a few toys were abandoned after long attempts to get him to retrieve them. The boomerang toy, though, he absolutely loves. He fetches every time and we spend half an hour to an hour almost every day at a local pond. His leg has improved enormously, and having a fun toy he loves to play with is a huge part of the reason why.