Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
Excellent product 👏It has made such a difference in my granddaughters acne 👍
Nice size for the cost. Product works well on face.
THIS. Wow. Easy to apply, easy to wash. My skin felt AMAZING in the shower and for hours after. Immediate smooth skin.
Finally used this mask today and it’s a hit!! My face was so smooth and I was glowing. I normally make my own charcoal masks but it’s usually really messy.
I love the smooth, yet exfoliating, texture of this product. It goes on with a cool feeling and stays in place. It doesn't dry completely and stiff like other masks. It is easy to wipe off and removes clean. My skinners left feeling fresh and smooth. Not dried out or tight.
I loved how smooth my skin felt after using this. It was not hard to remove like some others on the market!
I really enjoy using this mask, already. It goes on super easy, and it doesn't make your face feel overly-dry, compared to other masks I've used in the past. You're not dying to wash it off 5 minutes in. And my skin looks incredible after washing it off! It also exfoliates, which is an added bonus. Took away the need for my scrub. Will be buying again and again! So far I'm a big fan of this brand…
I ran into this online because I was looking for a clay mask that would help with my pores and oiliness and I do NOT regret buying it! I totally love the smell of it when I'm putting it on and it really leaves my skin super soft. I remove it with a warm cloth after 10 minutes. I am definitely ordering more when I am close to running out. :)