Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
I got these for my girls and they love it!
Great quality! The top is “screwed” to secure its closure. This is a great feature.
Great for traveling and amusement parks! Easy to clean (we only use water in them)
I use this product a lot in my daily life, whether it be at school, at home, or just walking around! Its great compact size holds a bunch of water without taking a lot of space. It eventually began to leak out of where the bottle beets the cap, but a quick tighten fixed it. This is a very good product!
So perfect for travel; easily attaches to my diaper bag or backpack, takes up very little space when empty, no worrying about broken glass or single-use plastic when out and about. What an awesome water bottle! Will be ordering more for the rest of the family!
I live in a very hot climate so I drink a lot of water. I don't like buying bottled water because it seems wasteful. I bought this to try to cut down on my ecological footprint. It's very nice and the color is spot on. It doesn't leak and comes with a carabiner to clip it to your bag. I also appreciate that it can collapse for easy storage.
I love this water bottle! It has such a soft feel to it. I am going to order another as a gift. I am able to attach this to my dog’s leash with the carabiner it came with. And I only need a little bit of water while I am on my hour long walk with my dog so it works our perfect. I’m looking forward to taking this in to the woods with me this summer.