Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
Perfect for my yorkie although I use a harness I love the look and feel of this collar, it’s excellent quality and durability and classy looking too. Love it for my princess.
I love the collar and the durability. It’s made really well and will give our puppy room to grow. The smaller collars were just too tiny, and this one is perfect. We have a 5.5 lb mixed pup and this works great.
What a bargain! The quality is excellent. I love the color.
I am so happy with this purchase. Such a nice quality!! Very happy!!
It is super soft but durable..
I love this set because it looks great, the collar is super durable, and seems very comfortable.. At first I was worried it might be uncomfortable but my dog was happy wearing it, so I kept it. The collar (I got dolce rose) is just blingy enough to look cute and we have received several compliments on it!
It's perfect and very well made as well!
Firstly I must say that this collar is outstanding quality.This product has certainly exceeded my expectations. The collar is beautiful on my dog and soft on her neck, well made. Fits perfectly!
Love this collar! It’s super cute as well as sturdy. I love how adjustable it is as I can adjust it as our goldador pup gets bigger. The color options are great too. The collar - it’s perfect for what we needed/wanted. I originally thought it was a bit expensive for a growing pup but it’s sturdy and cute and will last till she outgrows it so I definitely now feel it was worth the price.
"Oh my, how beautiful!" may seem unusual when describing a dog collar and leash set. In this instance, however, it is fitting. The collar is sturdy yet made with the softest material. Heads will turn when we're out and about, there's no doubt about it.