Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
This is a great chew toy! We have a Rottweiler and she LOVES to chew on her toys so anything remotely soft is out because she’ll literally eat it. She has been chewing on this for several days and you can barely tell. Perfect toy for her!
My dog doesn't go crazy over this bone but it's solid and seems durable. When I lube it up with peanut butter my dog licks it off but overall it's a good purchase for dogs who have an average to gentle bite.
My dog, who is under a year old loves it and uses it all the time he is not engaged with other activities. He has chewed through all other toys made of “durable” materials.
It's perfect, my dog loves it, she has not been able to damage it at all, she usually chews through anything so fast. I like that it's soft, not hard when it hits the floor.
This is a great chew toy for our Lab puppy. Very durable and does not damage her puppy teeth. She carries it around everywhere. Thanks for a great product.
My dog is an aggressive chewer and LOVES this toy. It holds up better than the rubber bone I bought at a boutique shop here in NYC and looks great, too.
So far so good. He hasn’t gotten a chunk out of it. We have a horrible time finding things he doesn’t tear right up. Happy with the purchase.
My dogs love this and they have had it for quite a while and have not been able to destroy it! That alone is amazing. Highly recommend it
This is a very durable quality, takes a beating! Great product! My dog loves this, aggressive chewer, holds up very well!
I have a pup Belgian Malinois and he loves it so much. He can stay on it for half an hour non-stop and come back shortly after! Yeah!
Very tough. Our two big dogs are enjoying non stop chewing with no damage to the bones.
Love this toy so much so I had to buy a second one.
This toy is very well made.
Destiny is a super chewer but this toy is still in one piece and going strong!
An indestructible chew toy for a 6-year old Rottie !!!
The gig loves this and won't let anyone touch it.
Good bone but the dog is not very interested in it.
This is durable, especially with a huge chewer!
Dog loves it
I have a one year old German Shepherd, she absolutely loves that bone. Very rubbery.
Durable and fun
Great for aggressive chewers.
Great toy for super chewers! My Pittie loves it.
Seriously the best toy ever. It’s been three months and she has not destroyed it !
First toy that my puppy has not destroyed! He chews on it for hours at a time.