Description
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
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All 3 cats love this! Each has his/her own and they all actually beg to be brushed. One has short fur, one medium, and one has long fur.
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The bristle side is not too hard and my dog likes it when I use this side on her back side. I use the bristle side to brush her paws and get any debris that hides in her hair.
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My dog hates being brushed. This is a good quality brush the pin side is durable and I am able to brush the dog's knots out.
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We purchased this brush for our giant schnauzer puppy who has a very soft, thick, and wavy coat. This is the only brush I need. I brush him 2 - 3 times per week while he's distracted with a bone or chew toy, and this brush moves through his full coat with ease.
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Really well designed brush. Perfect for small dogs. Great for messy fur after a day of play. Love the two different bristle types.
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I tried buying several brushes for our cats to try and remove loose fur, since they were shedding all over our house and it was a lot of work vacuuming. None of the brushes really worked, until I found this one! This is great. It catches all the loose fur, and is easy to remove from the brush . You can see exactly how much fur you have collected too. Nice to find a product that works exactly as advertised!
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I haven't found the perfect brush yet for either pup but i can say so far this one is the one I prefer over all of them and I have bought a fair share of them. I have one pup with curly matted hair and one with thin shedding hair. There's no one brush fits all but I do seem to use this one mostly. The soft side doesn't go all the way through the curly matted but it seems to be making a difference just brushing her every day with it and she loves it. The short hair loves it as well.