Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
This is a great solution for having water accessible to my dog when taking long walks or traveling.
I love this water bottle! I use it for a little cockapoo and think if it was a bigger dog it would feel too small but for him it's perfect!
My golden retriever absolutely loves this water bottle. He is able to drink more comfortably when we are on the go.
This is a fantastic water bottle. It is large enough to carry plenty of water and yet it is not heavy at all. We use it when we go to dog parks and on walks. I don’t like my dog drinking from the communal dish at the dog parks.
Love! Our dog loves it too. Definitely an essential if you travel or hike with your pup. It's so compact yet has a big enough bowl for a medium dog to drink out of. Very easy to clean as well and doesn't spill! What more could you ask for! 🐶🐾
Very happy with the travel friendly aspect of this and sleek design, fits well in my center console of my car.
I can’t say enough about this water bottle. I have a puppy who is around 25 lbs and growing. We hike several miles twice a day and this is perfect! The bottle already came assembled so all you have to do is unscrew the top and fill with water.
Great value for the money. Simple to use and our double doodle has no issues drinking from it.
Product arrived on time as described and of good quality. I purchased it for my son and daughter in law who take their dogs to agility training and after attending with them I realized what a hassle it is carrying around a bottle of water and the collapsible bowl. This item makes is much easier, quicker, and convenient to use during the classes. The dogs love it as well! I'm sure we will be purchasing another one (or two) in the future!