Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
I like everything about this bag! I use it to mainly carry books and writing supplies around and sometimes it gets really heavy, but holds up okay. The GG pattern is cute. Well constructed and seems to be quite durable. Very pleased so far.
This bag is worth your money! Decent quality bag, no loose weaving or uneven stitches. Long straps, enough to fit your arm in and actually wear it on your shoulders (had issues with other bags before where the straps were just too short) The bag holds up to everyday use just fine and is still looking gorgeous. Was worried about ironing it, with all those logo, but all GG pictures are fine after washing and ironing. Just make sure that the iron is not superhot.
Amazing bag for grocery shopping. Arrived as described, clean and without any damage to it. I’ve ordered white canvas bags before and it was a disaster, they arrived with black stripes all over them all wrinkled and dirty. Happy to see that Lady Alamo actually cares about customers and delivers things as described!
A great bag for basically anything. Fits my laptop and chargers when I need to grab them with me. The handles are very durable, they don’t tear even when the bag is heavy. The cotton is high-quality, smooth and soft. I wish it had a couple of inside pockets maybe, but overall a great product that already lasted me 2 months. Ordering one more for my mom.
This bag is thicker than your typical cloth bag, but still very light. 100% cotton washes easily and keeps its shape. Dried it in my drier with all the other white stuff - came out ok with all the little round logos still clear and bright and the red didn’t go anywhere it wasn’t supposed to. Happy with this bag, fantastic quality!
I use this bag for some minor grocery shopping and it’s just really durable. The bag itself is light, so it adds no additional weight when I put my groceries in. It doesn’t close, but I don’t need it anyways, so no biggie there. Awesome bag for shopping!
A perfect beach bag that fits my towel, slippers and shorts and still has some extra space. The fabric is easily washable. You’ll have to wash it a lot or be really careful where you put it, it’s a white bag after all. It has a cool print on the outside, which makes it easier to tell from all the other white canvas bags in my collection. One more thing - the handles are really well-made and wide, they don’t cut into your shoulder even when you have a really heavy bag. Great beach bag!
Love this tote bag! I often load a lot of stuff into my bags and this GG bridge bag doesn’t mind. Nice quality stitching, thick fabric that is even everywhere. It’s really important that we all switch to canvas bags like this to save our planet from all the plastic and paper waste. This bag does the job and makes me feel good for making the right choice.
A simple cotton bag for everyday use. Has the Golden Gate bridge pattern on it. After a week of use the handles are still intact and they don’t bite into your arm (usually it’s a problem for me). The handles got a bit dirty, so I washed the bag and there’s no pilling. Good bag.
The only issue I have with the bag is that the handles are too long for me, when I wear it not on my shoulder, but in my hands it hangs too low and gets dirty real fast. Had to wear it on my shoulder all the time.