Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
I bought this toy because it was cute. I love Sodapup toys because they are the most durable toys I have found. My Archie likes these toys. But now he is no longer interested in his Gingerbread Man. Oh well...it is cute.
At least for my dog it's chew proof. She loves it !!
This durable chew proof toy is the perfect gift for pet owners. Really cute
My pitbull destroys toys...these last and for some strange reason, they are her favorites...keep making them...has to be santa…
Very nice to toy I got it for my dog because he likes to chew on things and this is very durable well worth the money this keeps him busy from not chewing on things that he supposed be chewing on is the very durable toy and it’s great for dogs that like to chew a lot there’s also clean their teeth to
I just love this brand. Purchased two of these, one for each of my girls. They really like their Gingerbread toys! Durable and perfect!
This toy is awesome. My dog will play with the toy, it’s perfect for teeth and she likes it. I received the toy at the end of January and here it is at the end of February. The toy is in as good shape as when I received it. She will normally destroy a toy in a week, but this toy will not be destroyed. Also, she loves playing with it. I would definitely buy another toy like this one if she ever destroys it. I recommend this toy. It is also at a great price.
We have an almost 2 year old dachshund who is an aggressive chewer. Even the most durable of toys and bones don’t last more than a day or two with him. For some reason, he LOVES this one in particular. He waits for us to get out of bed each morning and then hides it under one of the pillows until he wants to chew on it. He has chewed on it daily since Santa Paws brought it to him for Christmas and yet, it still looks new. I’m so happy to have found something safe and fun for him.