Description
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
-
My two labs just love running in the mud and my yellow lab is especially a “dirt dog”. I had to give baths outside as there was no way of getting their mud clad bodies in the house and into the tub. The shampoo lathered up even with the hose water and the dirt on their fur. Did a great job and left them clean and soft. Good price too!
-
My Doberman was scratching a lot. I tried a couple other shampoos but this one does the trick. First I was giving him a bath with this every two weeks for a bit. Now I’m back to once a month. Still going well
-
My dog suffers from allergies and barely has any hair left. Her skin is very sensitive since she doesn’t have much hair. This shampoo is soothing and does not irritate her skin. The scent is light but does the trick.
-
This stuff is great! It has a good soapy lather and smells amazing!! The scent lasts for a while too. My pup had bad dandruff and this stuff helped moisturize his skin!
-
My dog was itching like crazy with other shampoos this one is great for sensitive skin pups. She hasn’t itched once and it’s been all day. Also, doesn’t smell like that nasty typical dog shampoo smell it’s very mild. The oatmeal in it is what helps with the itching.
-
I had to jump on here and review this shampoo because I just got finished giving my three large dogs a bath with it. I was impressed by the amount of lather. It seemed like I used less shampoo than other products, simply because it lathered up so nicely. It has a nice, clean oatmeal scent - NOT overpowering like they just stepped out of an oatmeal factory. And wow, the price is right! I have tried numerous dog shampoos throughout the years, but I won't try anymore.
-
When we picked up our rescue dog, he smelled great. The people who housed him for a couple of nights had given him a bath. I called them back to ask what they used because so many pet shampoos don’t last. This one does. Our dog loves a bath (or the extra attention he gets while getting a bath), and we like that he smells good for several days after the bath.
-
I’m not sure about the smell or the ingredient list, but my dog sure does look a lot better after using this shampoo and the fur is softer than ever