Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
Loved this product! I’m not scared if the dog licks its paw ‘cause the ingredients are all natural
I liked a lot, it help my doggy with his dry paws, I can see a great difference 👍
Makes their paws smoother and not crack so much.
Nothing to dislike. I have a disabled dog who cannot use her back legs. Her paw pads get dry and crusty and her elbows do also. This softens them and the hard crust goes away leaving them soft and supple and back to normal.
Our dogs have used this product before, and we absolutely love it for their feet!
This really softens the paw pads of my dog. He licks his paws when I put it on his paws. I think because it's so soothing my dog licks his paws. I use it to soften my hands.
My pittie's pads were horribly rough and scratchy. After a week, my boy's pads were noticeably smoother and not as rough. Hint: best to apply at bedtime so your pupper doesn't lick it all off like mine would tend to do. I look forward to continuing to use it and seeing even more progress.
I bought this for my dog because his pads were so rough and beaten. Once I started using this product on him it actually started to get better right away. Smells great too! I definitely would recommend this product to any dog owner that has a dog and their pads rough.
Overall it works but took some time to see the difference