Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
We recently grew our family from one do to two and needed extras of everything to keep up. The puppy is about 10 lbs and our older dog is 15 lbs (aka both are small dogs). These bowls have more than enough space for their meals and will likely be enough for the puppy when he's fully grown.
These are GREAT! I adopted 13-week old littermates who were used to eating out of the same bowl. But a couple of weeks later, they were squabbling over that one bowl. These are non-skid and the bowls fit securely into the rubber bottom. Highly recommended for puppies or small-medium dogs.
We love these dog bowls!! Great design: the sturdy rubber mat holds the bowls in place and doesn't slide on the floow - it keeps everything in place. We ordered one for our older dog who is missing some teeth and pushes his bowl around the floor and makes a mess of meals. This rubber mat doesn't slide and keeps the bowls secure.
AWESOME product. I saw this advertised online and really really wanted one for our new French Bulldog. Needless to say it came faster than the expected shipping date. And was well worth the wait.
Used this for first time and it worked great slowed the 10 week puppy down. This morning fed him again using the bowl . Next thing I knew he tipped it over and got all the food out.I was laughing so hard. I guess he is one smart pup certainly not the fault of the bowl.
So the backyard birds love to drink from the dog water bowls so I got them their own bowl -even though they have 2 other really bird baths.
Easy to clean/use and nice & large for big dogs. Great for food & water. Would be 5 star all around except for the rubber ring around the bottom.
I got this to replace a shiny metal dog dish. I felt that my dog didn't like his dish - either because of a metallic smell, absorbed smells, or because he could see his own face in it. This metal bowl doesn't seem to give off, or retain odors like the old one, and so far he approaches it less suspiciously than the old bowl. It's very easy to clean. I wish I had gotten a larger diameter. I could have used a couple of more inches across, like the old bowl.