Description
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
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This is super pretty but super thin so it's not as thick as it looks in the picture. Thankfully our dog is really good about walking with us but if we use this on our other dog that pulls it would probably break
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I LOVE this leash. It is so cute and it goes great with the bandana my mom made for my dog's collar. We get tons of compliments on this leash when I use it for the dog park. It's also very strong.
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Very cute design. My puppy chewed on the leash for a short time and was able to tear into the leash a little bit. The design makes it so that leash is not smooth so can be a little rough on your hands if you are leash training and holding the outside of the leash.
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have used the retractable leash for ten years, but this is best for training. Love the pattern.
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This is such a pretty leash, very vibrant colors.
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I LOVE THIS ADORABLE LEASH!! It’s really cute and nice and sturdy! A true statement piece in my GSP’s walking wardrobe!
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Got this as a gift for a family memeber. She uses it on her poodle. Absolutely loves it, the design is so cute. Her poodle is pretty laid back, doesn’t pull when walking.
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Love this leash! My pup with piranha teeth is learning leash training. I've caught my little guy having a good go at chewing through the leash. Some frayed threads, but definitely still held together. I don't want to risk testing if this leash is puppy-teeth proof, but I'm happy he wasnt able to chew through it in a matter of minutes like other low quality leashes. Great quality, cute and unique print.