Description
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
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Love this product
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Fantastic. Already clearing up my skin!!
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One of the best cleansers I’ve ever used. Will leave your skin feeling and looking great.
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Noticed a difference after first use. Be conservative when using.
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Noticeable difference after one night of use, no joke! This stuff is legit, noticing better looking skin as I use it every night.
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Great product & fantastic customer service!
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I was expecting some of the charcoal to build up and show how much oil was on my face, but maybe my face wasn’t that dirty after all
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I was not expecting it to be that good. I really love it. A little pricey for me but an awesome cleanser over all.
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Use this daily and I like it.
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I've been using Lumin products for about 6 months, a great product!
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Will buy again. Cleaned my face deep, leaving it to shine.
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A little pricey but good stuff. I love it. Anyway, totally worth every cent it costs.
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Excellent face cleanser and container seals well so it’s shower safe. Love the whole Lumin line
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Stuff works great. Takes about a week to see results starting. Love it, finally a solid face treatment.
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I've been using this product for over a year, it cleanses your skin but does it leave it dry so remember to moisturize after using it
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My boyfriend uses this face wash so I decided to as well. It cleared up my skin so quickly and it lasted a long time!
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Bought this for my nephew. Definitely a change in skin glow. Pores reduced. He loves this line.
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I've used many different products in my lifetime. And Lumin is one of the best I've ever come across. It is a little expensive but you get what you pay for. I've used the whole thing for about a month now and it's night and day. I will continue to use Lumin. It is my official go to for all my skin care stuff.
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My favorite moisturizer now hands down. Doesn’t leave my skin oily looking or dry after using it. It’s literally the perfect moisturizer!!
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I have seen results literally within days I wish I had taken before and after pics but I was getting tired of doing that cuz nothing ever works but this seems to be working
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I don’t know if charcoal really does anything, but I like this product a lot. It’s rich and it quickly cleans my face. The smell is pleasant and not overbearing. Recommended.
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I bought this and I could tell a noticeable difference in 2 weeks! Will definitely keep buying
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Awesome product, wish it was sold in larger quantities. Great value, and works well
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This is another great product from Lumin. I began using this product and my facial skin felt amazing. I would definitely recommend this and all Lumin products to males of any age!
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Wow, my skin has never felt cleaner. Being in the city there's always pollution, dirt, and other grime getting on my face and skin. This charcoal cleanser makes me feel like I have a new face every time I use it! So clean and smooth after.
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I use the charcoal cleaner in the shower in the morning and then balm after and balm right before bed. It has actually eliminated some wrinkles, and made the face smoother.
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I have been taking this moisturizer for two weeks and really noticed a difference, my skin is less dry and irritable. Really liked it.
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This was the perfect gift for my boyfriend who was looking for a high quality face cream. He loves it and already wants another! Highly recommend it.
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Have been using this product for about a year and I will never use anything else! This has been the only product that hasn’t irritated my skin and makes me look fresh all the time!
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The Lumin moisturizer balm has exceeded our expectations. It goes on with a clean finish and keeps skin feeling great all day. We will definitely be checking into the other products that Lumin has to offer.
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This stuff is truly amazing! It helps keep my face from drying out overnight and soothes the skin on my neckline from breaking out with razor burn since it’s so sensitive. Highly recommend having this as part of your daily routine.
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I'm 46 and no it's not perfect skin, but this is a great light moisturizer I can wear everyday to help keep my skin as healthy and hydrated as possible. I mean 20 year olds can't believe I'm in my 40s, so like, that's something.
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I’m very happy with this purchase. I’ve been using the moisturizer cream at night and in the morning for a week and already notice a big difference. Little wrinkles have faded away and my skin is brighter. I’m really happy and will try the eye cream next.
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Excellent moisturizer overall. I have sensitive skin and this one gives me no side effects. Leaves my skin actually feeling fresh and hydrated. This brand makes skin care so easy.
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I have been using this product for over a year and love it. I live in a very dry area and already have dry skin. When using this moisturizer I never have dry flaky skin above my eyes or on my forehead. THANKS!!
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Came across Lumin several months ago and have used it for a while now so have been a strong believer in the product. Use it at night and like how it makes me feel. Always thought that the skincare process for men was too complicated with too many steps, but Lumin makes it easy.
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Really love the simplicity of Lumin having just a few products. They are simply fast and effective. Clean, masculine branding. Products you can see and feel working. Moisturizer is an instant refresh to your skin. My only issue with Lumin is I keep buying all of their products because all are so good!
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This is my second time buying Lumin. It’s the best men’s moisturizer I have used, and I have tried way too many. The moisturizer feels great and lasts a long time. It’s a non-irritating formula with little to no fragrance. Used twice a day, it will make a difference in how your face feels and looks. But, as with anything, you have to use it as directed. Twice a day and you’re golden!
