Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
How to search for products?
Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.
Do I need to create an account to place an order?
It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..
How do I place an order?
On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.
How do you protect my personal details when I register and check out?
We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..
Can I buy your items and send them to someone as a gift?
Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.
Can I change or cancel my order?
Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..
An item is missing, wrong, or damaged in my package. What should I do?
We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..
My husband is amazing... but he doesn’t smell amazing all the time. Our home gym is ground zero for some of the worst smells that have ever seared my nose hairs. It was so bad, I had to move my gear into another room so I could exercise without passing out. My mom bought me one of these gel containers to try, but I was skeptical. How could it fight the raging stench? Y’all. It’s amazing. I swear, it neutralized every horrifying level of stink in that room within moments of peeling back the lid. This isn’t just an air freshener, it’s a marriage saver. I suggest you buy a pack today before I purchase every last one of them in America.
So easy to use. Just open the jar and set out where you have an odor problem. I don’t use scented things at all I.e dish soap, hand soap, detergent so the fragrance is a little bothersome. But for the results I got, well, it’s worth it. I’m using It by my fireplace hearth. A rodent has managed to get inside the hearth, and it’s nesting grasses are making my family room smell musty. I sure don’t want to tear out the hearth, and so I’m glad I found out about this gel freshener.
The lily scent is VERY strong in the first 24 hours. I actually hid it in a closet under some blankets after first opening it so the intense smell wouldn't permeate the whole upstairs. But once the intensity had died down a bit, I moved it into the main room I was hoping to treat, and it has made a huge difference! The valley lily smell is very subtle and pleasant now; it almost has a minty quality, cool in the nostrils. Overall, I'd definitely recommend-- just make sure you store it away when you first open it, because it's pretty overpowering at first.
Just moved into a new home and the bathroom had this musty smell I could not get rid of. As there are no windows in there, I purchased this hoping to help lessen the overwhelming nature of the bathroom smells. Within a day, it was NOTICEABLE better and now I swear it has gotten rid of the smell entirely. Would buy again.
I have searched for many years for something to remove odor in our kitty litter box closet, but everything just temporarily masked the smell with heavy perfume. Not this! Valley Lily Gel actually removes the odor and provides a long lasting fresh scent. Finally... my entire family thank you!
The lily smells amazing. It's really strong when it's first opened but the smell eventually fades away. It leaves a very subtle scent behind. This product takes away all of the nasty odors. This works great for stale hallways and dog odors. This really hides the smell of urine and poop.
Purchased as a gift but have used before personally as well. Scent isn’t overpowering, its light and smells natural not like chemicals. The lily scent is very pleasant if you are looking for an odor eliminator with a little extra smell good.
I have been using this product for years. I am a Realtor and will place this in homes when stale smelling and it helps a lot. I have not used the Valley Lily yet, but though it might be a nice touch.